Help and FAQ 

Help & FAQ – Burger Byte Studio

1. General Information
Q1: What is Burger Byte Studio?
Burger Byte Studio is a business operated by Osyra Renaya, specializing in digital and select physical products.

Q2: What products do you offer?
We provide digital products and limited-edition physical goods. Our product lineup may change without prior notice.

2. Ordering & Payments
Q3: How do I place an order?
To order, please email us a completed commission request form. We will confirm availability and provide payment instructions.

Q4: What payment methods do you accept?
We accept major credit cards and other secure payment options.

Q5: Can I cancel or modify my order after submission?
Orders are processed quickly, so modifications or cancellations may not be possible once confirmed. Contact us immediately for assistance.

3. Shipping & Delivery
Q6: Do you ship internationally?
No, we currently only ship physical products within the continental United States.

Q7: When will I receive my order?

Digital products: Delivered instantly via email.

Physical products: Estimated delivery times will be provided when your order is processed.

Q8: What if my order is delayed or lost?
Please contact us for support with delayed or missing orders.

4. Digital Products
Q9: How do I access my digital purchase?
A download link is emailed upon order completion. Check your spam/junk folder if you don’t see it.

Q10: Are digital products refundable?
No, digital purchases are non-refundable. Reach out if you encounter technical difficulties.

5. Privacy & Data
Q11: How is my personal data handled?
We collect only necessary information to process orders. Your data is not used for marketing.

Q12: Will my information be used for advertising?
No. Customer data is strictly used for order fulfillment.

6. Policy Updates
Q13: Will I be notified of product/service changes?
Products and services may be updated or discontinued without advance notice.

Q14: How are changes to Terms of Service or Privacy Policy communicated?
Revisions are posted on our website. Continued use of our services constitutes acceptance of updated terms.

7. Contact Support
Q15: How can I reach Burger Byte Studio?
For inquiries or to place an order, email:

Email: burgerbytestudio@proton.me

We strive to respond within 1–2 business days.

Thank you for supporting Burger Byte Studio!
We value your trust and are committed to delivering a seamless experience.