**Help & FAQ for Burger Byte Studio** --- ### General Questions **Q1: What is Burger Byte Studio?** A: Burger Byte Studio is a company run by Osyra Renaya, providing digital and physical products to customers. **Q2: What products do you offer?** A: We offer digital products and limited physical products. Products and services may be added or removed at any time. --- ### Ordering & Payments **Q3: How do I place an order?** A: Select items you want, add them to your cart, and proceed to checkout to complete your purchase. **Q4: What payment methods are accepted?** A: Major credit cards and other secure payment options are accepted at checkout. **Q5: Can I cancel or modify my order after placing it?** A: Orders are processed promptly. We may not be able to cancel or modify an order once confirmed, but contact us as soon as possible if needed. --- ### Shipping & Delivery **Q6: Do you ship internationally?** A: Yes, we offer international shipping. Shipping fees and times vary based on location. **Q7: When will I receive my order?** A: Digital products are usually sent immediately via email. Physical product shipping times are shown at checkout. International orders may take longer due to customs. **Q8: What if my order is delayed or lost?** A: Contact us if you experience any delays or issues with a lost item. --- ### Digital Products **Q9: How do I download my digital purchase?** A: An email with a download link is sent after order completion. Check your spam/junk folder if needed. **Q10: Can I get a refund on digital products?** A: Digital products are non-refundable. Contact us if you experience a technical issue. --- ### Privacy & Data Use **Q11: How is my personal information handled?** A: We only collect essential information to complete your order. Your data is not used for marketing or advertising. **Q12: Will you use my information for marketing?** A: No, your data is only used to fulfill orders, not for marketing or advertising. --- ### Changes & Updates **Q13: Will I be notified if there are changes to products or services?** A: We may add, change, or remove products or services without prior notice. **Q14: What if there are changes to your Terms of Service or Privacy Policy?** A: Updates to our Terms or Privacy Policy will be posted on the website. Continued use of our services after updates means you accept the changes. --- ### Contact Us **Q15: How can I contact Burger Byte Studio?** A: For questions or assistance, reach out by email: - **Email:** burgerbytestudio@proton.me We aim to respond to all inquiries within 1-2 business days. --- **Thank you for choosing Burger Byte Studio!** We appreciate your interest in our products and look forward to providing you with an exceptional experience.